Business Process Outsourcing

Your Brand,
Our Priority

About

Direct BPO is a business process outsourcing provider based in Gaborone, Botswana. We are a 100% subsidiary of Mascom Wireless, the leading mobile network operator in Botswana.

Customized Solutions

Our approach is bespoke; we tailor every client’s solution to their individual business goals. Our services range from Contact Center Outsourcing to Back Office Services, and each of our services can be a fully customised solution for you.

(+267) 321 0002

Our Edge

Going the extra mile starts by assembling the right team. Our professional agents are hand-picked and receive the most advanced training in the industry, including ongoing coaching. Our customers are never a commodity. We’ve built our brand based on quality service, not a cheap price.

Why outsource to us?

24x7 customer support

Value for money

Robust technology

Well trained staff

Quality conscious

Our Approach is Bespoke

We tailor every client’s solution to their individual business goals.

Our services range from Contact Center Outsourcing to Back Office Services, and each of our services can be a fully customised solution for you

Our Partners